Welcome to KinoVeda, a premium Ayurvedic skincare and hair care brand that is 100% vegan and natural. By using our website, you agree to these Terms and Conditions. Please read them carefully.

1. General Information

• KinoVeda is owned and operated by Pageant Star Pvt. Ltd. All rights related to KinoVeda are reserved by the company.
• These terms apply to all users, including browsers, vendors, customers, and content contributors.
• By accessing our website or purchasing our products, you agree to be bound by these Terms and Conditions.

2. Products and Usage

• KinoVeda products are 100% vegan and natural, formulated with Ayurvedic principles. Results may vary depending on individual skin and hair types.
• Perform a patch test before use to ensure no adverse reactions. KinoVeda is not liable for allergic reactions or misuse.
• Product descriptions and information on our website are for general purposes only and do not substitute professional medical advice.

3. Orders, Payment, and Pricing

• Prices are subject to change without notice.
• Orders are subject to availability. KinoVeda reserves the right to refuse or cancel orders for any reason, including pricing errors or product inaccuracies.
• Payments must be made at the time of order placement using accepted payment methods (credit/debit cards, digital payments).

4. Shipping and Delivery

• Orders are processed within the estimated timeframe mentioned on our website. Delays may occur due to unforeseen circumstances.
• Customers are responsible for shipping charges, taxes, and duties.
• Accurate shipping details must be provided. KinoVeda is not responsible for undelivered packages due to incorrect addresses.

5. Returns and Refunds

• Returns are accepted only for defective or damaged items. Products must be unused and in their original packaging.
• Contact customer service within 7 days of delivery for returns.
• Approved refunds will be processed as discount coupons. Shipping charges are non-refundable.

6. Intellectual Property

• All website content, including text, graphics, logos, and images, is the property of KinoVeda and Pageant Star Pvt. Ltd.
• Unauthorized reproduction or distribution of any website content is strictly prohibited.

7. Limitation of Liability

• KinoVeda is not liable for any damages arising from the use or inability to use our products or website.
• We do not guarantee that the website will always be error-free or uninterrupted.

8. Privacy Policy

• Your privacy is important to us. Refer to our Privacy Policy for details on how your information is collected and used.
• By using our website, you consent to the practices described in the Privacy Policy.

9. Amendments and Modifications

• KinoVeda reserves the right to update or modify these Terms and Conditions without notice. Changes are effective immediately upon posting.
• Users are encouraged to review these terms periodically for updates.

10. Governing Law

• These terms are governed by the laws of India. Any disputes will be resolved under the jurisdiction of the courts in Dwarka, Delhi.

11. Contact Information

For any questions or concerns, contact us:

• Email: [email protected]
• Phone: 9643354098
• Address: S-3, 2nd Floor, Plot No. 10, Aashirwad Chowk, Dwarka Sector 5, New Delhi, 110075